Help Center

Find answers to common questions and learn how to make the most of Suffolk Local Hub.

General Questions

What is Suffolk Local Hub?

Suffolk Local Hub is a platform that connects local businesses with customers in the Suffolk area. We help businesses increase their visibility and help customers discover great local services and products.

How do I create an account?

You can create an account by clicking on the 'Sign Up' button in the top right corner of the page. Follow the instructions to complete your registration.

Is Suffolk Local Hub free to use?

Yes, Suffolk Local Hub is free for customers to use. Businesses can choose between free and premium listing options.

For Businesses

How do I list my business?

You can list your business by visiting our 'Submit Your Business' page and filling out the required information. Once submitted, your business will appear inside the Suffolk Local Hub platform.

What are the benefits of a premium listing?

Premium listings offer enhanced visibility, featured placement on the homepage, detailed business analytics, priority customer support, and more. Visit our Pricing page for a detailed comparison of our plans.

How can I update my business information?

Once you've created an account and added your business, you can update your listing anytime by logging in to your dashboard and selecting 'Edit Listing'.

For Customers

How do I find businesses near me?

You can browse businesses by category or location to find businesses in your area.

Can I leave reviews for businesses?

Yes, once you've created an account, you can leave reviews for businesses you've interacted with. Your feedback helps other customers make informed decisions.

Technical Support

The website isn't loading properly. What should I do?

Try clearing your browser cache and cookies, or try using a different browser. If the issue persists, please contact our support team.

I forgot my password. How do I reset it?

Click on the 'Login' button and then select 'Forgot Password'. Follow the instructions sent to your email to reset your password.

Is my personal information secure?

Yes, we take data security very seriously. We use industry-standard encryption and security measures to protect your personal information. You can read more in our Privacy Policy.

Still have questions?

Our support team is here to help. Contact us and we'll get back to you as soon as possible.